DIPLEO TECHNOLOGIES, S.L. — Tax ID: B23923832
Carrer Sagues, 27 — 08021 Barcelona, Spain
This Privacy Policy regulates all aspects relating to the processing of personal data of the various users — natural persons — who browse the DIPLEO TECHNOLOGIES, S.L. website. The following users are distinguished:
Hereinafter, unless specifically referring to a particular type of user, they will be collectively referred to as "the User" or "the Users".
Please see our Legal Notice for further information about DIPLEO TECHNOLOGIES, S.L..
At DIPLEO TECHNOLOGIES, S.L., we want to offer you a secure and reliable browsing experience and service. To this end, we have implemented this Privacy Policy, which complies with the security measures required by European Regulation 679/2016 of 27 April on the Protection of Natural Persons with regard to the processing of personal data (hereinafter, GDPR) and by the Spanish Organic Law 3/2018 on Data Protection and Guarantees of Digital Rights (hereinafter, LOPDGDD).
Below, we provide you with all the information relating to the processing of your personal data by the Data Controller, according to the purposes and processes of collecting such data:
| Purpose | Data processed | Data retention period | Legal basis |
|---|---|---|---|
| Commercial contact requested by the User via the Website. Managing subscription to our Newsletter. Sending news related to services and/or products. Sending offers, discounts and promotions. Registration for in-person or online events (webinars). | First name, surname, corporate email address and telephone number provided through the contact form, newsletter, downloads or event registration form. | For the duration of the commercial relationship or commercial prospecting activity. | Consent |
| Request for support and access to the helpdesk or help centre. | First name, surname, corporate email address, telephone number provided by Client Users or other Users and, where applicable, personal data from screen recordings. | The time necessary to perform the support action while the User is being served or while they are a Client User. | Consent or performance of the contract |
| Commercial and informational contact sent by DIPLEO TECHNOLOGIES, S.L. to corporate emails. Contact in response to requests for information made by email. | Corporate email provided by Users or legitimately obtained in commercial prospecting processes. | For the duration of the commercial prospecting relationship. | Legitimate interest |
| Management of applications or candidacies in the "Join the team" section. | Name and surname, contact details, CV provided by the Candidate User in the forms provided on the Website. | Less than 2 years since the CV was submitted. | Consent |
| Manage information on social media. | Users' data will be processed according to interactions and content on social media. | Subject to external policies (see point 5 for more information). | Consent |
DIPLEO TECHNOLOGIES, S.L. will not provide User data to third parties, except where required by law or where the User has given their explicit consent.
No international transfers are envisaged beyond those provided for in the data processors, which will have the appropriate safeguards required by the GDPR.
The services, access to content and product offerings on this website are exclusively reserved for persons over the age of 18. DIPLEO TECHNOLOGIES, S.L. shall not be liable for any damage caused to the User or to third parties who may be harmed by identity theft or any other negative consequences arising from the User's failure to comply with this requirement.
The User shall be solely responsible for the security measures implemented in relation to the protection of their personal data. DIPLEO TECHNOLOGIES, S.L. shall not be liable for situations arising as a result of the failure to implement the appropriate security measures, or for damages caused by third parties outside DIPLEO TECHNOLOGIES, S.L., including fortuitous events and/or force majeure.
DIPLEO TECHNOLOGIES, S.L. provides the User with the necessary means to exercise their rights of access, rectification, cancellation, opposition, portability and erasure at any time they deem appropriate. To do so, the User may send their request to the email address indicated at the beginning of this Policy, stating the right they wish to exercise in the subject line.
| Right | Description |
|---|---|
| Access | By exercising this right, you can find out what personal data of yours is being processed by the Controller; its purpose, origin or possible transfer to third parties. |
| Rectification | This consists of being able to modify your personal data that is inaccurate or incomplete, specifying in the request which data you wish to be modified. |
| Objection | You have the right to object to the processing of your data in cases such as advertising and commercial prospecting activities, or when such processing is intended to make a decision about you based solely on automated processing. |
| Portability | You may receive your personal data in a structured, commonly used and machine-readable format, and transmit it to another controller where technically feasible. |
| Erasure / Right to be forgotten | You may request the erasure of your personal data without undue delay in any of the cases provided for — for example, where processing is unlawful, or where the purpose for which the data was collected no longer exists. |
In accordance with Article 15 of the GDPR in relation to Article 13 of the LOPDGDD, the user may lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid, or via its website www.aepd.es.
DIPLEO TECHNOLOGIES, S.L. has a corporate profile on social networks such as LinkedIn, Instagram and other platforms. Users are hereby informed that DIPLEO TECHNOLOGIES, S.L. may follow their activity and be followed, and that these profiles have been created for the main purpose of advertising the products and services offered by DIPLEO TECHNOLOGIES, S.L..
If the User has a profile on any of the aforementioned social networks, they may join the page created by DIPLEO TECHNOLOGIES, S.L., showing interest in the information advertised on the corresponding social network.
By joining the DIPLEO TECHNOLOGIES, S.L. page, the User gives their consent for the processing of the personal data published in their profile by DIPLEO TECHNOLOGIES, S.L. for the purpose of managing and publishing content or information associated with our company.
The User may access the privacy policies of the Social Network itself at any time, as well as configure their profile to ensure their privacy.
The User's data on the Social Network will be processed by DIPLEO TECHNOLOGIES, S.L. solely within the Social Network itself and will under no circumstances be processed outside of it.
Last updated: April 2026